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Please note that our support is limited only for purchased customers.

We are trying our best to let the theme run as it should be (ie. like DEMO SITE). But we CANNOT provide any customization on the theme. Also please understand that we CANNOT offer compatibility with each and every plugin out there. If you need theme customization service, please check out the banner below. Thank you so much!

Before submitting the ticket.

1. Make sure that you are running the latest version of theme.
2. Make sure that you deeply checked theme's instruction and try to search for public tickets in case of someone else asked the same question before.
3. Try to deactivate all plugins(except GoodLayers plugins) and see if problem is resolved or not.

  Featured Articles

Translating the theme/plugin using poedit application

You can download the application here http://poedit.net/

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Updating Layer Sider, Revolution Slider and Master Slider Plugin (Since Flawless Theme)

1.) After you download theme package from Themeforest, Extract the package and go to folder 'THEMENAME-vx-xx'2.) Go to the path, ...

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Bad Authentication Data / Using twitter widget

If you see the message 'Bad Authentication Data', just don't be panic. It is because of you haven't filled all required data for twitter feed yet. You can easily ...

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How To Update GoodLayers Plugins? (since Flawless Theme)

First of all, please note that you can't use this method with Layer Slider, Revolution Slider and Master Slider. 1.) Go to 'Appearance > plugin', deactivate ...

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To Update Theme

* Please make sure that you haven't changed or customize any theme code directly. otherwise, you have to do it again.To update the theme,You need to login to your ...

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Page Builder/Page Editor Broken

When editor or page-option is not showing.It often cause of the corrupt media in media library.You may fix this by accessing to the wp-config.php file using the ...

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Updating Master Slider

1.) After you download theme package from Themeforest, Extract the package and go to folder 'THEMENAME-vx-xx'2.) Go to the path, ...

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  Public Ticket Activity

Raphael L Event countdown timer   Updated 2 hours ago   1   Music Club - Music/Band/Club/Party Wordpress Theme Most recent comment from Raphael L:Hi,my event counter does not stop counting when it reaches the end of the event. From 0days 0hours 0mins it starts counting up. Can you please help with a fix.Thanks. odembey Hide or delete the search from the main menu   Updated 3 hours ago   3   Total Business - Multi-Purpose Business WP Theme Most recent comment from odembey:it doesn't work chamoncampanha Price tables and Paypal   Updated 5 hours ago   3   Clever Course - Learning Management System Theme Most recent comment from chamoncampanha:ok thanks! Shawn Lim Navigation wrapper   Updated 6 hours ago   1   Modernize - Flexibility of Wordpress Most recent comment from Shawn Lim:I want to increase the width of the .navigation-container-wrapperbut it doesn't seem to work Emma Roborgh Program Archive / Session Archive   Updated 7 hours ago   4   The Keynote - Conference / Meeting WordPress Theme Most recent comment from Denish Patel:you are welcome , i am glad that it helped you :)if you like our support and theme than you can rate us on your theme forest download page http://themeforest.net/downloads , it helps us - please ... Luca Page Builder/Page Editor Broken   Updated 7 hours ago   3   King Power - Retina Ready Multi-Purpose Theme Most recent comment from Luca:Oh yes!! thank you very much!!!Only another little things: i tried to enter a icon in the top of the page, with this code [gdl_icon type="icon-phone" color="#222" size="12px"] but doesn't work..can ... Aly Can 4 sections below the slider be links?   Updated 8 hours ago   4   Modernize - Flexibility of Wordpress Most recent comment from Denish Patel:you are welcome , i am glad that it helped you :)if you like our support and theme than you can rate us on your theme forest download page http://themeforest.net/downloads , it helps us - please ... Khanh Warning: Cannot modify header information - headers already sent by   Updated 8 hours ago   1   Flawless - Responsive Multi-Purpose WP Theme Most recent comment from Khanh:Hi there,I'm trying to log into backend but get the attached message. I have not changed my passwords or anything so am unclear why this message is popping upI looked into it and found this... have ... Kevin Lefebvre Page Title Position   Updated 12 hours ago   4   Green Nature - Environmental / Non-Profit WP Theme Most recent comment from Matt & John:Hi,I already saw you changed the color of the shopping cart. Is the problem already solved ? Sahil Book Now button link   Updated 17 hours ago   2   Limo King - Limousine / Transport / Car Hire Theme Most recent comment from Sandeep:Hi,There aren't this option provided. You might need to modify the gdlr-car plugin directly to achieve this. Jon Portfolio Board   Updated 17 hours ago   2   Rocket Board - Metro Wordpress Theme Most recent comment from Sandeep:Hi Jon,You can add this css in Theme Options Panel > General > Page Style > Additional Style to make these changes:div.rocket-board-item-wrapper.feature-image img { opacity: 1 ... Daniel White frame   Updated 17 hours ago   4   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Sandeep:Glad I could help :) Cris i try to protect a page with a password, but content made with page builder still shows   Updated 18 hours ago   2   Versatile - Responsive Multi-Purpose WP Theme Most recent comment from Sandeep:Hi,Please replace your page.php file with the one from the attachment to fix this.Regards. David Problem with Additional Service   Updated 18 hours ago   2   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Sandeep:2. Sorry, there's no option for something like that :( Jason Footer 2 & 3   Updated 21 hours ago   4   Total Business - Multi-Purpose Business WP Theme Most recent comment from GoodLayers Support Hina:Hi,I'm afraid, there is no global feature is available and not currently possible in current version of theme. I've just added it to the official request list on your behalf so it can get reviewed ...
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