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Please note that our support is limited only for purchased customers.

We are trying our best to let the theme run as it should be (ie. like DEMO SITE). But we CANNOT provide any customization on the theme. Also please understand that we CANNOT offer compatibility with each and every plugin out there. If you need theme customization service, please check out the banner below. Thank you so much!

Before submitting the ticket.

1. Make sure that you are running the latest version of theme.
2. Make sure that you deeply checked theme's instruction and try to search for public tickets in case of someone else asked the same question before.
3. Try to deactivate all plugins(except GoodLayers plugins) and see if problem is resolved or not.

  Featured Articles

Translating the theme/plugin using poedit application

You can download the application here http://poedit.net/

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Updating Layer Sider, Revolution Slider and Master Slider Plugin (Since Flawless Theme)

1.) After you download theme package from Themeforest, Extract the package and go to folder 'THEMENAME-vx-xx'2.) Go to the path, ...

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Bad Authentication Data / Using twitter widget

If you see the message 'Bad Authentication Data', just don't be panic. It is because of you haven't filled all required data for twitter feed yet. You can easily ...

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How To Update GoodLayers Plugins? (since Flawless Theme)

First of all, please note that you can't use this method with Layer Slider, Revolution Slider and Master Slider. 1.) Go to 'Appearance > plugin', deactivate ...

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To Update Theme

* Please make sure that you haven't changed or customize any theme code directly. otherwise, you have to do it again.To update the theme,You need to login to your ...

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Page Builder/Page Editor Broken

When editor or page-option is not showing.It often cause of the corrupt media in media library.You may fix this by accessing to the wp-config.php file using the ...

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Updating Master Slider

1.) After you download theme package from Themeforest, Extract the package and go to folder 'THEMENAME-vx-xx'2.) Go to the path, ...

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  Public Ticket Activity

chamoncampanha Accordion - initial with many items   Updated 26 minutes ago   3   Clever Course - Learning Management System Theme Most recent comment from chamoncampanha:oh I see, thanks. The problem is I'm using the widget inside pagebuilder. like on the image attached.in this case I can't add any aditional parameters, right ? Gianluca Lorenzi Header Background Image   Updated 39 minutes ago   1   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Gianluca Lorenzi:How can I change the Header Background Image to the booking pageI can not find the booking page Luca Page Builder/Page Editor Broken   Updated 2 hours ago   1   King Power - Retina Ready Multi-Purpose Theme Most recent comment from Luca:Hi, i've a problem with the upload of the image in all the page.I've already see your post https://goodlayers.ticksy.com/article/1892/ but doesn't work.Can you help me? David Speakers conference information   Updated 2 hours ago   1   The Keynote - Conference / Meeting WordPress Theme Most recent comment from David:Hi !In the speaker page, there is a summary of all conferences in which he will participate, but there's no dates listed. Is there a way to add this information ? Thanks ! odembey Remove header contient from blog page   Updated 2 hours ago   7   Total Business - Multi-Purpose Business WP Theme Most recent comment from Matt & John:Hi,You can click the private reply option and only the moderator of the forum could see it :)Or you can create new private ticket for this as well. Gianluca Lorenzi room availability room   Updated 3 hours ago   1   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Gianluca Lorenzi:I can not put the availability for sale of rooms Jason Failure to activate   Updated 3 hours ago   3   Real Church - Responsive Retina Ready Theme Most recent comment from Jason:Hi,I'm using a reputable host "one.com" and other themes work without a problem.I've had to use a different template from another source use to time limitations.Could I just have a refund ... David Category name   Updated 3 hours ago   1   The Keynote - Conference / Meeting WordPress Theme Most recent comment from David:Hello (again),I do have an issue with the name of the categories pages. As an exemple : When I click on the "Formation savoir-faire category" link, the name of the page is the name of the first ... stefan Google maps space   Updated 4 hours ago   1   Hotel Master - Hotel Booking WordPress Theme Most recent comment from stefan:Hi,how can I remove the white space on the site http://www.prpristavc.com/ at the end of google maps?It's a google maps frame in the content item in the Full Size Wrapper item.Thank you! Rocco Analytic Script error   Updated 10 hours ago   1   Versatile - Responsive Multi-Purpose WP Theme Most recent comment from Rocco:I just change domain name for the website and tried to change the analytic code for google admin panel but I get; "sending error", please refresh page. Christos header (mobile view)   Updated 10 hours ago   7   Music Club - Music/Band/Club/Party Wordpress Theme Most recent comment from Sandeep:These codes can be added in Theme Options Panel > General > Page Style > Additional Style.Yes, You are right about that. Add this css in Theme Options Panel > General > Page Style > Additional Style ... RUbi background wrapper image dimenstion   Updated 10 hours ago   2   Clever Course - Learning Management System Theme Most recent comment from Sandeep:Hi,You can either use a larger image or Add this css in Theme Options Panel > General > Page Style > Additional Style to avoid that:@media(max-width:767px){ .gdlr-parallax-wrapper { ... Peter Frank twitter widget + total cache   Updated 10 hours ago   1   Real Soccer - Sport Clubs Responsive WP Theme Most recent comment from Peter Frank:HeyaSince i activated the caching features using total cache i have had problem with tweet widget in real soccer theme to show properly.Check footer and sidebar at http://madkings.se/Any idea what it ... Vishal Modha Dummy Content is missing images   Updated 12 hours ago   2   Green Nature - Environmental / Non-Profit WP Theme Most recent comment from Denish Patel:Hi There ,you just need to go to WP-admin-panel > master slider > create new and goodlayers slider is default selected , just create slider and done !sue to image licence restriction we can not ... David Theme wont upload   Updated 12 hours ago   4   Tour Package - Wordpress Travel/Tour Theme Most recent comment from Matt & John:Hi, You may check this.You can learn more about this theme at the document provided within the zip file downloaded from themeforest as well.
https://goodlayers.ticksy.com/