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Please note that our support is limited only for purchased customers.

We are trying our best to let the theme run as it should be (ie. like DEMO SITE). But we CANNOT provide any customization on the theme. Also please understand that we CANNOT offer compatibility with each and every plugin out there. If you need theme customization service, please check out the banner below. Thank you so much!

Before submitting the ticket.

1. Make sure that you are running the latest version of theme.
2. Make sure that you deeply checked theme's instruction and try to search for public tickets in case of someone else asked the same question before.
3. Try to deactivate all plugins(except GoodLayers plugins) and see if problem is resolved or not.

  Featured Articles

Translating the theme/plugin using poedit application

You can download the application here http://poedit.net/

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Updating Layer Sider, Revolution Slider and Master Slider Plugin (Since Flawless Theme)

1.) After you download theme package from Themeforest, Extract the package and go to folder 'THEMENAME-vx-xx'2.) Go to the path, ...

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Bad Authentication Data / Using twitter widget

If you see the message 'Bad Authentication Data', just don't be panic. It is because of you haven't filled all required data for twitter feed yet. You can easily ...

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How To Update GoodLayers Plugins? (since Flawless Theme)

First of all, please note that you can't use this method with Layer Slider, Revolution Slider and Master Slider. 1.) Go to 'Appearance > plugin', deactivate ...

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To Update Theme

* Please make sure that you haven't changed or customize any theme code directly. otherwise, you have to do it again.To update the theme,You need to login to your ...

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Page Builder/Page Editor Broken

When editor or page-option is not showing.It often cause of the corrupt media in media library.You may fix this by accessing to the wp-config.php file using the ...

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Updating Master Slider

1.) After you download theme package from Themeforest, Extract the package and go to folder 'THEMENAME-vx-xx'2.) Go to the path, ...

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  Public Ticket Activity

carlos contact form not working   Updated 3 hours ago   4   Modernize - Flexibility of Wordpress Most recent comment from Denish Patel:Hi There ,nope , code is perfectly fine , it's not php , it's php mail function , wordpress run on php so offcourse php is working fine on site , please use WP SMTP way , set email in that and it ... David Category name   Updated 3 hours ago   4   The Keynote - Conference / Meeting WordPress Theme Most recent comment from Denish Patel:Hi There ,if you want to hide category than please add following code at WP-admin-panel > the keynote > additional style area :body.tax-session_category .gdlr-page-title-wrapper .gdlr-page-caption { ... Lapo Cerchiai Fix Footer on Bottom   Updated 3 hours ago   8   The Keynote - Conference / Meeting WordPress Theme Most recent comment from Denish Patel:great , you are welcome :)if you like our support and theme than you can rate us on your theme forest download page http://themeforest.net/downloads , it helps us - please ignore if already done ... Guillaume tag title hide   Updated 3 hours ago   2   Green Nature - Environmental / Non-Profit WP Theme Most recent comment from Denish Patel:Hi There ,you can use :body.tax-portfolio_tag .greennature-page-title-wrapper{display:none;}Regards . Emma Roborgh Program Archive / Session Archive   Updated 4 hours ago   2   The Keynote - Conference / Meeting WordPress Theme Most recent comment from Denish Patel:Hi There ,about formatting , if you do than than num excerpt feature will not work , if you still want that than edit this file ... Gianluca Lorenzi change the booking in requested   Updated 8 hours ago   2   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Sandeep:Hi,1. Do you want to change the booking form? You will have to know php for that, its code can be found in the goodlayers hotel plugin. Let me know if you want code location for something specific.2. ... Cybersnaby Changing from per night to per week   Updated 8 hours ago   2   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Sandeep:Hello,Could you post your site URL so I can help you with that?Thanks. Rocco Analytic Script error   Updated 8 hours ago   4   Versatile - Responsive Multi-Purpose WP Theme Most recent comment from Sandeep:Does this happen without adding that script? Could you post the WordPress and FTP login-password (in a private post) so we can take a look?Thanks. Cybersnaby Booking page   Updated 8 hours ago   2   Hotel Master - Hotel Booking WordPress Theme Most recent comment from Sandeep:Hi,1. The booking page is created automatically. You can just add a ?booking at the end of your URL to link to this page.2. They can be managed in the wp-admin > hotel option > transaction ... Aly Can 4 sections below the slider be links?   Updated 8 hours ago   1   Modernize - Flexibility of Wordpress Most recent comment from Aly:Below the slider on the homepage, there are four categories (on the live demo they're the ones that say Clean Design • Very Flexible • Drag Drop Module • Great Support)…. is there any way to ... María del mar Add/remove   Updated 9 hours ago   8   Clever Course - Learning Management System Theme Most recent comment from Sandeep:Hi,1. You can change the footer height/gaps by changing the values in this css and then adding it in Theme Options Panel > General > Page Style > Additional Style:.footer-container.container { ... Ville-Veikko Pasanen Extra line breaks before custom tables   Updated 9 hours ago   1   Real Soccer - Sport Clubs Responsive WP Theme Most recent comment from Ville-Veikko Pasanen:We customized you Real Soccer template for our American Football team.If we add a table using html notation in a blog post we have a LOT and LOT of extra br -tags in top of the table.Is there a way ... RUbi video file size   Updated 10 hours ago   1   Clever Course - Learning Management System Theme Most recent comment from RUbi:With clever course, I want to add video tutorials but I keep getting the "file exceeds the maximum upload size for this site." I have already compressed the video down to 334.5mb and I have at least ... Luca Page Builder/Page Editor Broken   Updated 10 hours ago   2   King Power - Retina Ready Multi-Purpose Theme Most recent comment from Sandeep:Thanks, could you also post the site URL? Mark Customize Donate Popup Form   Updated 10 hours ago   5   Green Nature - Environmental / Non-Profit WP Theme Most recent comment from Guillaume:Hi MArk, can i see en example of form please ?
https://goodlayers.ticksy.com/